Terms of service


Thomas Hirschbauer e.U.


Entschendorf 138 

8321 St.Margarethen/Raab

1. General information on terms and conditions and contracts on the Internet

1.1 This formulated contractual condition applies because in today's business transactions a detailed individual contract is not negotiated with each individual customer. You order from our online shop on our terms. This applies to services and deliveries that the customer concludes with the seller in the online shop.

1.2 Deviations and small changes to the delivery and our pictures are possible, since the color of the flour we use changes slightly depending on the season.  

 1.3 Our goods are carefully checked and packed by us. If these have not arrived properly, we ask you to photograph them and inform us.  

1.4 All our prices include 13% VAT

1.5 By ordering in the online shop, you accept our terms and conditions. 

1.6 All our prices and offers are non-binding. 

1.7 If an order cannot be delivered in full due to our stock level, it is up to us whether we process a partial delivery, but the customer will be informed by email, SMS or Whats App message. informed about it. 

1.8 An order is only possible if all mandatory fields marked with * in the order form are filled out. If information is missing or if we cannot accept the order for other reasons, the customer will receive an error message. 

1.9 The purchase contract is saved by us and is not accessible to the customer via our web shop. 

1.10 Our contractual language is German. 

2. Delivery time, delivery restrictions

2.1 The goods will be dispatched as soon as possible and the delivery will be made to the address specified by the customer as agreed.  In the event of a delay in delivery, the customer (contractual partner) is not entitled to reimbursement of costs.

2.2 If the goods are not delivered properly, they will be returned to the seller using the delivery service or transport company. The buyer bears the costs incurred for the return. 

2.3 Pick-up is possible. You can pick up the purchased goods at the above address. Visit the website for opening times. You will be contacted by us via SMS, email or Whats App message. 

2.4 The web shop is geared towards Austria. 

3 Prices, shipping costs and payment methods

3.1 All prices are total prices. They are inclusive of all taxes  including sales tax and duties as well as                        Shipping costs, unless they are shown separately. 

3.1 We accept the following forms of payment: Paypal, Klarna, as well as credit and debit cards and pay locally. Other possible payment options can be found on the website. 

3.2 If no other payment method has been agreed, the customer undertakes to pay the purchase price in full at                 m       conclusion of contract. The delivery of the goods takes place only after receipt of the amount on our bank account. 

4 Right of withdrawal

4.1 You have the right to withdraw from this contract within fourteen days without giving any reason.

4.2 The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier, the         took possession of the goods or Has.

4.3 In order to meet the cancellation deadline, it is sufficient for you to send the communication regarding the exercise of the right of cancellation before the end of the                            Send cancellation period. 

4.4 Consequences of revocation.

4.4.1 If you withdraw from this contract, we will owe you all payments that we have received from you, including the                              Delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us        ),  immediately and no later than fourteen days from the day                         to be repaid on the date on which we received notification of your cancellation of this contract. 

 4.4.2 For this repayment, we use the same means of payment that you used in the original transaction, unless               because something else was expressly agreed with you. 

4.4.3 We can withhold the repayment until we have received the goods back or until you have provided proof                that you have returned the goods, whichever is earlier. 

4.4.4 You only have to pay for any diminished value of the goods if this diminished value is due to an examination of the                                The nature, characteristics and functioning of the goods is not due to the necessary handling of them. 

4.4.5 There is no right of withdrawal (right of withdrawal) for goods that are manufactured according to customer specifications or are clearly tailored to personal needs.

4.4.6 There is no right of withdrawal (right of withdrawal) for goods that can spoil quickly or whose expiry date has passed.

4.4.7 The          Right of withdrawal (right of withdrawal) if the goods were unsealed after delivery. 

5. Legal guarantee

5.1 The provisions on the statutory warranty apply.

5.2 Thomas Hirschbauer e.U. guarantees them that the goods are free from manufacturing defects at the time of sale and the customer              guaranteed properties.

5.3 Upon arrival of the goods, the customer must immediately report any defects found. 

6 Retention of title

6.1 The goods remain our property until full payment.

6.2 Effect of retention of title.

6.2.1 If the customer is in default of payment, we are entitled to assert our rights from the retention of title.

         It is agreed that the assertion of the retention of title does not constitute a withdrawal from the contract unless we declare the                  Withdrawal from the contract expressly. 

7 Governing Law

7.1 According to the Alternative Dispute Settlement Act (AStG), entrepreneurs can settle disputes with consumers instead of a                 Voluntarily submit court proceedings to an alternative dispute resolution procedure. In addition, the EU               Regulation on online dispute resolution in consumer matters (ODR-VO).

7.2 The law of the Federal Republic of Austria applies exclusively.

8 Notes

8.1 All feed and goods offered on our online shop are used for fishing and are not suitable for human consumption.

9 Data Protection

9.1 Personal data is processed in every web shop. Therefore, the General Data Protection Regulation (GDPR) and                            especially when cookies are used, the Telecommunications Act (TKG) must also be taken into account. Anyway, about every       Type of processing of personal data, as well as data in the context of cookies (privacy policy), in             In certain cases of data processing, consent must also be obtained.

9.2 All data is treated confidentially and is only collected to process orders.

10 Copyright

10.1 All photos, videos, logos and data on the homepage of Hirschbauer-Baits or Thomas Hirschbauer e.U. as well as general terms and conditions are protected by copyright.

10.1 Without the consent of Thomas Hirschbauer e.U. logos, photos, videos and data may not be used. 

11 Severability clause

11.1 If individual provisions of these General Terms and Conditions of the contract supplemented by them are or become invalid, the                           The effectiveness of the other provisions is not affected and the contract and these General Terms and Conditions remain effective for both parties.             The contracting parties are obliged to agree on a new provision taking into account the interests of both parties.